Privacy Policy

1. Overview

iB Homes Pty Ltd (“we”, “our”, “us”) is committed to protecting your privacy.
This Privacy Policy outlines how we collect, use, store and disclose your personal information
in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Information We Collect

We may collect personal information when you:
• Enquire about our homes or promotions via our website or display homes
• Request a quote, brochure or consultation
• Apply for finance assistance or submit a contact form
• Interact with us via email, phone, or social media
The types of personal information we may collect include:
• Name, address, phone number, email address
• Building preferences, budget range and location interests
• Feedback or survey responses
• Technical data such as IP address, browser type, and site usage via cookies and
analytics tools
If you apply for employment with us, we may also collect details relevant to your work
history and qualifications.

3. How We Use Your Information

We collect and use your personal information to:
• Respond to your enquiries and provide requested services or quotes
• Send you updates about homes, promotions or events (if you opt in)
• Manage our customer relationships and building projects
• Improve our website, services and customer experience
• Comply with legal and regulatory requirements

4. Disclosure of Information

We may share your information with trusted parties who assist in delivering our services,
such as:
• External marketing and IT service providers
• Subcontractors and suppliers engaged on your project
• Professional advisers and financial service providers
• Regulatory bodies or authorities when required by law
We do not sell, rent or trade your personal data to any third parties.

5. Cookies and Analytics

Our website uses cookies and analytics tools to improve performance and user experience.
Cookies help us understand how visitors interact with our site. You can manage or disable
cookies in your browser settings, though some features may not function correctly if
disabled.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss,
unauthorised access, modification or disclosure.
Information is stored in secure systems with restricted access.
However, no internet transmission is completely secure, and you share information with us
at your own risk.

7. Access and Correction

You may request access to, or correction of, the personal information we hold about you at
any time.
Requests can be made in writing to the contact details below. We will respond within a
reasonable timeframe and may require identification before releasing information.

8. Direct Marketing

If you subscribe to receive updates from iB Homes, we may send you marketing
communications about new homes, offers or events.
You can opt out at any time by clicking the unsubscribe link in our emails or contacting us
directly.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites and encourage you
to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
The most recent version will always be published on our website, and the effective date will
be updated accordingly.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your
personal information, please contact:
iB Homes Pty Ltd
111 Cecil Street South Melbourne, VIC 3205
Phone: +61 3 9646 2222
Email: mars@ibhomes.com.au